Get Chat Satisfaction
Retrieve the average satisfaction score for chat sessions
GET
/
backend
/
reports
/
{orgId}
/
chats
/
satisfaction
This endpoint returns the average satisfaction score for chat sessions based on the provided query parameters.
Authentication
Authorization
string
requiredBearer token for authentication
Path Parameters
orgId
string
requiredThe ID of the organization to filter the results
Query Parameters
startDate
string
The start date for the date range filter (ISO 8601 format)
endDate
string
The end date for the date range filter (ISO 8601 format)
Response
average_satisfaction
number
The average satisfaction score for the chat sessions
Was this page helpful?