Introduction
Open is an AI-powered customer support and customer understanding platform. It can run your entire customer support on autopilot and save up to $100K a year. Open can also help you understand your customers better and suggest the next 10 features to implement, just by analyzing your customer data.
Getting Started
Inbox
A single place to manage support requests from web, phone, and email.
Web Support
Use our web support to create a chatbot for your website.
Phone Support
Use our phone support AI agent to handle customer support on the phone.
Email Support
Use our email support AI agent to handle customer support via email.
Taking Action with Open
Learn how Open can perform actions and automate your support.
Knowledge Base
Feed the AI with your knowledge base, such as FAQs, documentation, web pages, and more.
Human Handoff
Learn how to use Open to hand off to a human agent when the AI is not able to handle the request.
Sending Emails
Send emails to your contacts, possibly after a specified time delay.