This feature allows human agents to monitor the AI in real time. You can observe the AI’s actions, see what it’s doing, and understand its reasoning.

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How to use this feature?

1

Filter sessions

Filter sessions by the AI agent. This will provide a list of all ongoing conversations where the AI is active.

2

Select a session

Click on the session you want to inspect. This will open Inspect Mode.

3

Take over if needed

If necessary, you can take control of the conversation by typing a message in the chat window. This will pause the AI and let you take over.

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