This feature allows human agents to monitor the AI in real time. You can observe the AI’s actions, see what it’s doing, and understand its reasoning.

How to use this feature?

1

Filter sessions

Filter sessions by the AI agent. This will provide a list of all ongoing conversations where the AI is active.

2

Select a session

Click on the session you want to inspect. This will open Inspect Mode.

3

Take over if needed

If necessary, you can take control of the conversation by typing a message in the chat window. This will pause the AI and let you take over.