Human Agent

The Human Phone Agent empowers your organization with a personal touch, enabling human agents to:

• Make outbound calls directly to customers, using the handoff phone number set up after purchasing the AI phone number.
• Receive incoming calls, ensuring that customer queries and issues are handled by a real person when needed.
• Instantly call contacts, allowing for quick and efficient communication with key customers or stakeholders.

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Setting Up the Handoff Phone Number

After purchasing your AI phone number, you can set up a handoff phone number for human agents. This number will be used to make and receive calls, offering a seamless transition from AI to human interaction.

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Using the Human Phone Agent

Once the handoff phone number is configured, human agents can immediately begin making and receiving calls. This feature is especially useful for:

• Personalized customer support: When AI alone isn’t enough, human agents can take over to provide detailed and empathetic support.
• Sales and follow-ups: Human agents can directly engage with leads and clients, driving sales and fostering stronger relationships.