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What’s This?

Debug mode shows you the thinking behind AI responses - what information it used, why it made certain choices, and how it formed its answers.

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Why It’s Useful

Transparency

See exactly what information the AI used

Training

Identify knowledge gaps and improvement areas

Quality

Ensure responses meet your standards

Trust

Build confidence in AI decisions

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How to Use Debug Mode

1

Find the Conversation

Filter to see AI conversations

2

View AI's Reasoning

Click the debug icon to see details

3

Analyze the Components

Review three key areas:

  • Actions: Steps the AI took
  • Knowledge: Information sources used
  • Keywords: Search terms utilized

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Developer Mode

Need debug info in your widget? Enable it like this:

initOpenScript({
  // Other options...
  debug: true  // Enables console logs and UI debugging
})

Debug mode in widgets is great for development but should be disabled in production

Learn more about widget configuration options

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