AI Safety
AI Safety & Control
How we keep your AI interactions safe, reliable, and under control
What’s This About?
We understand that using AI for customer interactions needs to be safe and reliable. That’s why we’ve built powerful tools to help you:
- Monitor AI conversations in real-time
- Understand AI decisions
- Take control when needed
- Ensure quality responses
Safety Features
Real-Time Monitoring
Watch AI conversations as they happen and jump in if needed
Decision Tracking
See exactly why the AI responded the way it did
Human Control
Take over conversations instantly when needed
Smart Handoff
AI automatically transfers complex issues to humans
Assist Mode for Extra Safety
Perfect for industries that need extra oversight of AI interactions
Assist Mode
Let human agents review and approve AI responses before they’re sent
Security & Compliance
SOC-2 Certification
In progress (Expected Q4 2024)
Data Security
Enterprise-grade security measures
Need help setting up safety features? Contact our team
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