Train your AI on Knowledge
Learn how to train your AI on your knowledge base with our 25+ integrations.
What is a knowledge base?
A knowledge base is a collection of information that is organized in a structured way. It can include FAQs, documentation, web pages, and more. Knowledge bases are essential for providing accurate and relevant information to your customers.
How to train your AI on your knowledge base?
You can ingest your knowledge base into Open with the following steps:
Login to Open
You can log in to Open using your email and password.
Navigate to the Knowledge Base page
It’s available on the left side of the Open dashboard.
Add a new knowledge base
You will see a popup with all the available integrations. Select the one you want to use and follow the instructions to add your knowledge base.
Supported integrations
We support more than 25 sources of knowledge bases. For example:
Shopify
Amazing AI support for Shopify on all channels.
Zendesk
Use our AI agents as the front line for Zendesk.
Gmail
Train the AI on all of your support emails.
Notion
Train the AI on any Notion page in your workspace.
Confluence
Train and autosync the AI with your workspace.
Website
Crawl and autosync any website on the internet.
Zendesk Tickets
Train the AI on all solved tickets in your workspace.
Intercom
Train the AI on any support ticket inside Intercom.
Google Drive
Train the AI on Drive files.
Dropbox
Train the AI on your Dropbox.
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